Payment Methods
Multiple secure payment options to make your booking convenient
Security Assurance
- ✓256-bit SSL Encryption: Industry-standard encryption for all transactions
- ✓PCI DSS Compliant: Payment Card Industry Data Security Standard certified
- ✓Fraud Protection: Advanced fraud detection systems
- ✓No Data Storage: Payment details not stored on our servers
Available Payment Methods
Credit Cards
All major credit card networks accepted
Debit Cards
Direct bank account payments
Digital Wallets
Fast and secure mobile payments
UPI Payments
Unified Payments Interface (India)
Net Banking
Direct bank transfer online
Bank Transfer
Direct account-to-account transfer
Bank Details for Direct Transfer
Hotel Shivoham Pvt. Ltd.
HDFC Bank Limited
XXXX XXXX XXXX XXXX
HDFC0001234
Mathura, Uttar Pradesh
Please mention your booking reference number in the transaction remarks
Booking Payment Schedule
Advance Booking (30+ days): 25% at time of booking, 75% 7 days before check-in
Standard Booking (7-30 days): 50% at time of booking, 50% upon check-in
Last Minute (Less than 7 days): 100% payment required immediately
Walk-in: 100% payment at check-in
Refund & Cancellation Payments
Refund Timeline: 7-10 business days from cancellation approval
Refund Method: To original payment method only
Bank Processing: Additional 2-5 days may be required by your financial institution
No Cash Refunds: All refunds are processed digitally for security
Frequently Asked Questions
Is my payment information secure?
Yes. All payments are processed through PCI DSS certified gateways with 256-bit SSL encryption.
Can I pay in installments?
Yes. Credit card EMI options are available for bookings above ₹10,000. Contact our sales team.
What if my payment fails?
Try again or contact our support team. No charges are applied for failed attempts.
Can I change my payment method?
Yes. Contact us before final payment is processed to change your payment method.
Need Help With Payment?
Our support team is available 24/7 to assist with payment-related queries
📧 Email: payments@hotelshivoham.com
📞 Phone: +91 7703987215
💬 WhatsApp: Available 24/7