Best Rate Guarantee
Book directly with us and get the lowest possible rate, or we'll match any competing price
100%
Price Match Guarantee
+10%
Additional Discount Applied
5 Days
Claim Processing Time
How It Works
- 1Book your room directly at Hotel Shivoham website or call us
- 2Find the same room type at a lower rate on another website or competitor
- 3Contact us within 5 days with proof of the lower rate
- 4We'll match the price and give you an additional 10% discount
Guarantee Terms & Conditions
What We Compare
- Same room type and category
- Same dates of stay (check-in and check-out)
- Same occupancy and number of guests
- Same meal plan (breakfast, etc.) if applicable
- Publicly available rates (not negotiated/private rates)
Excluded Rates
- Rates from OTA discount codes or coupons
- Loyalty program member-only rates
- Employee or contractor rates
- Negotiated corporate group rates
- Non-refundable or restricted rates (unless we offer the same)
- Rates including third-party services or extras
Claim Process
- Submit claim within 5 days of booking
- Provide screenshot or booking confirmation of lower rate
- Include website URL where you found the lower rate
- Verification required before price match approval
- Refund issued within 7-10 business days
How You Receive the Difference
The price difference plus 10% discount will be refunded via:
- Original payment method (preferred)
- Hotel credit for future bookings
- Direct bank transfer (if preferred)
Why Book Directly With Us?
- ✓Best Price Guarantee: We promise the lowest available rate
- ✓Extra 10% Savings: Additional discount on matched rates
- ✓Direct Support: Personal assistance from our team
- ✓No Hidden Fees: Transparent pricing with no surprises
- ✓Loyalty Rewards: Exclusive benefits for returning guests
- ✓Instant Confirmation: Immediate booking confirmation
Ready to Book?
Get the best rate guaranteed when you book directly with Hotel Shivoham
File a Price Match Claim
Found a lower rate? Contact us immediately to claim your price match guarantee:
📧 Email: bestrate@hotelshivoham.com
📞 Phone: +91 7703987215
💬 WhatsApp: Quick response available
⏰ Available: 24/7 customer support